Data Protection

Privacy Policy

1. Overview of Data Protection

The data processing on this website is carried out by the website operator. The contact details of the website operator can be found in the section "Notice Regarding the Responsible Entity" of this privacy policy.

1.1 Responsible Entity for Data Collection on this Website

The entity responsible for data processing on this website is:

Epamu
CL Jiminez de Quesada 6
28002 Alcala de Henares, Spain
Phone: +34 613176637
E-mail: office@epamu.eu

1.2 How do we collect your data?

Your data is collected, for example, when you provide it to us through a contact form or when creating a customer account. Other data is automatically collected by our IT systems when you visit the website (e.g., technical data such as browser, operating system, or time of the page access).

1.3 What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior, optimize our offerings, or display personalized advertising.

1.4 What rights do you have regarding your data?

You have the right to obtain information about the origin, recipients, and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction or deletion of this data. For more information on your rights, please see the section "Your Rights".

2. Hosting and Data Security

2.1 Hosting with Hetzner

Our website is hosted by Hetzner Online GmbH, a provider that adheres to strict security and data protection standards. All data collected on our website is stored on Hetzner's servers.

For more information, please refer to Hetzner's privacy policy: https://www.hetzner.com/de/rechts/datenschutz.

2.2 SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the change in the address bar of the browser from "http://" to "https://" and by the lock symbol in your browser line.

3. General Information and Mandatory Rights

3.1 Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

3.2 Right to data portability

You have the right to have data that we process based on your consent or in fulfillment of a contract transferred to yourself or a third party in a common, machine-readable format. If you request the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

4. Data Collection on this Website

4.1 Cookies

Our website uses "cookies". Cookies are small data packets that are stored on your device by your browser. They help make our website more user-friendly, effective, and secure. Some cookies are necessary to enable the basic functions of the site, while others allow us to analyze user behavior or serve marketing purposes.

You can set your browser to inform you about the setting of cookies, to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

4.2 Analytics Tools and Advertising

When visiting our website, your surfing behavior may be statistically analyzed. This happens primarily using analytics programs. Detailed information on these tools can be found in this privacy policy.

Google Analytics: This website uses the analytics functions of Google Analytics (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), which uses cookies to analyze the use of the website.

Facebook Pixel: This website uses the Facebook Pixel (Meta Platforms Inc., 1 Hacker Way, Menlo Park, CA 94025, USA) to measure conversions.

4.3 Customer Account and Order Processing

When you create a customer account or place an order, we collect personal data such as name, address, email address, phone number, and payment information to process your order and enable access to your customer account.

4.4 Data Transfer to Shipping Service Providers

For the purpose of delivering your order, we forward your data to the shipping company assigned with the delivery, as far as this is necessary for the delivery of the goods.

4.5 Payment Service Providers

When paying in our shop, your payment information is forwarded to the corresponding payment service provider. We use the following payment providers:

4.6 Customer Reviews and Comments

If you leave a review, your information can be published along with your name or pseudonym. We reserve the right to review and delete reviews if necessary.

4.7 Newsletter

If you subscribe to our newsletter, we store your email address and other voluntarily provided data exclusively for sending the newsletter. You can unsubscribe at any time via the unsubscribe link in the newsletter.

5. Your Rights

  • Access, Correction, and Deletion: You have the right to access your stored personal data at any time and, if necessary, to request its correction or deletion.
  • Right to Restrict Processing: You can request the restriction of the processing of your personal data, for example, if you contest the accuracy of the data.
  • Right to Object: You have the right to object to the processing of your data for reasons arising from your particular situation.
  • Right to Data Portability: You can request the transfer of your data to yourself or a third party in a readable format.

6. Changes to this Privacy Policy

We reserve the right to modify this privacy policy occasionally to comply with current legal requirements or to reflect changes in our services. The latest version will apply when you visit the site again.